Beep,beep,beep!!
My phone's alarm irritatingly screeches at 4:55 AM. What the hell!! She was just about to…and this alarm. Another of those 5 AM deployments. My job sucks, big time. It’s a cold, Melbourne morning. A quick 2-minutes nap won’t hurt.
Beep,beep,beep!!
The support-phone’s alarm this time, which I had, in an intense moment of self-introspection before going to sleep, cunningly set to 5:05AM. This thing is so bull wrong!! This time she was not even …damned this alarm!!
I curl around, while still inside my quilt and switch on the laptop on the bedside. The laptop screen comes-up lousily. Let’s start. I pick up the support-phone and scroll through the phone-book. What was the guy’s name I need to call? Yeah, J-U-S-T, here he is Justin. I make the call.
-“Justin here.”
-“Hey Justin, its Suyash”
-“Who?”
-What the…. !! It’s Amitabh Bachchan, from Kaun Banega Crorepati !! You recognise that? “It's SUYASH”, I answer on the phone. Didn’t I mail you I’ll call you in the morning? “Umm..this is regarding the deployment scheduled for this morning”
-“Ohh…Yes, yes. Sorry mate”
-“That’s ok”. That’s NOT OK at all. Who else were you expecting a call at 5 in the morning from?
-“I just couldn’t gather the name. I thought it was to be pronounced as SA-YASH. Hahaha”
-“Hehe” Oh, how I hate someone messing with my name!! Did I tell you your name sounds like JUST-IN-bad-time? “So Justin, should I get started?” I mean to say, let’s cut the crap.
-“Yeah, you are good to go. Let me know when you are done and I’ll start over here”
-“Sure, I’ll text you”. I don’t want listening you say that WHO again
-“Ahryt”, he replies in a typical Aussie accent, “Should take me about 15 minutes once you are done”.
Half an hour later, I’m done and send out the ‘Done’ text to JUST-in and wait for him to call back. A quick 2-minute nap won’t hurt.
Tring,tring,tring
My phone’s ring wakes me up again.
-“Hello”, I mumble trying hard not to sound like I’m half-asleep when indeed I’m.
-“Is this Suyash?”
-No, It’s Osama Bin Laden. What number were you trying? “Yeah, that’s me”
-“Hi, this is Matt. How you doing?”
-“I’m good, thanks. How are you?” Why is a hello-how-u necessary at 6 in the morning? All we are doing is wasting precious nanoseconds of sleep-time.
-“Not too bad, thanks. Justin asked me to give you a call." I’m so glad he didn’t call himself. "I believe you have already performed the switch?”
-“Yup” And you are done too. And that means I’m to drop an email announcing All-done and Voila!! Back to sleep. Ain’t it?
-“Well, we have a li’l…” No, no please! Please don’t say u got a… “...issue” Oh No!! “We are on to fixing it and will let you know and you can perform a few tests and verify”
-“Sure. No problem.” The only thing worse than having a 5 AM deployment is it not going right. Good Morning.
P.S – ‘Do this anymore’ is a track from the Canadian band Nickelback’s 2003 album, The Long Road
My phone's alarm irritatingly screeches at 4:55 AM. What the hell!! She was just about to…and this alarm. Another of those 5 AM deployments. My job sucks, big time. It’s a cold, Melbourne morning. A quick 2-minutes nap won’t hurt.
Beep,beep,beep!!
The support-phone’s alarm this time, which I had, in an intense moment of self-introspection before going to sleep, cunningly set to 5:05AM. This thing is so bull wrong!! This time she was not even …damned this alarm!!
I curl around, while still inside my quilt and switch on the laptop on the bedside. The laptop screen comes-up lousily. Let’s start. I pick up the support-phone and scroll through the phone-book. What was the guy’s name I need to call? Yeah, J-U-S-T, here he is Justin. I make the call.
-“Justin here.”
-“Hey Justin, its Suyash”
-“Who?”
-What the…. !! It’s Amitabh Bachchan, from Kaun Banega Crorepati !! You recognise that? “It's SUYASH”, I answer on the phone. Didn’t I mail you I’ll call you in the morning? “Umm..this is regarding the deployment scheduled for this morning”
-“Ohh…Yes, yes. Sorry mate”
-“That’s ok”. That’s NOT OK at all. Who else were you expecting a call at 5 in the morning from?
-“I just couldn’t gather the name. I thought it was to be pronounced as SA-YASH. Hahaha”
-“Hehe” Oh, how I hate someone messing with my name!! Did I tell you your name sounds like JUST-IN-bad-time? “So Justin, should I get started?” I mean to say, let’s cut the crap.
-“Yeah, you are good to go. Let me know when you are done and I’ll start over here”
-“Sure, I’ll text you”. I don’t want listening you say that WHO again
-“Ahryt”, he replies in a typical Aussie accent, “Should take me about 15 minutes once you are done”.
Half an hour later, I’m done and send out the ‘Done’ text to JUST-in and wait for him to call back. A quick 2-minute nap won’t hurt.
Tring,tring,tring
My phone’s ring wakes me up again.
-“Hello”, I mumble trying hard not to sound like I’m half-asleep when indeed I’m.
-“Is this Suyash?”
-No, It’s Osama Bin Laden. What number were you trying? “Yeah, that’s me”
-“Hi, this is Matt. How you doing?”
-“I’m good, thanks. How are you?” Why is a hello-how-u necessary at 6 in the morning? All we are doing is wasting precious nanoseconds of sleep-time.
-“Not too bad, thanks. Justin asked me to give you a call." I’m so glad he didn’t call himself. "I believe you have already performed the switch?”
-“Yup” And you are done too. And that means I’m to drop an email announcing All-done and Voila!! Back to sleep. Ain’t it?
-“Well, we have a li’l…” No, no please! Please don’t say u got a… “...issue” Oh No!! “We are on to fixing it and will let you know and you can perform a few tests and verify”
-“Sure. No problem.” The only thing worse than having a 5 AM deployment is it not going right. Good Morning.
P.S – ‘Do this anymore’ is a track from the Canadian band Nickelback’s 2003 album, The Long Road
2 comments:
Support Blues, eh? :-)
shucks i missed this post of yours...just happened to login to blogspot after a long long time n saw ur updates..
man, these deployments and the support life..theres actually so much i want to write myself, but i guess it would be inappropriate when m still working for our client...i mean there are few ***** about whom i feel like yelling out and letting the world know what sort of jerks we get to deal with...
anyways, nice read..do update in FB once u write something so that folks dont get to miss such stuff.. :)
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